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Posts tagged apple store
I love the APPLE STORE! (how to manage customers expectations)
Dec 6th
I am a geek, I really believe I am a geek. So, when the last version of Mac OSX (Snow Leopard) came out, I could not wait for it to arrive to the nearby shop and I ordered it on the Apple Store.
What I wanted was an easily accessible website, fast delivery and low delivery costs. And Apple was able to make me and happy customer (again!). Read the rest of this entry »